Welcome to Healthwatch Suffolk

If you use GPs and hospitals, dentists, pharmacies, care homes or other services, we need your feedback because we can use it to improve local standards of care. Click here to visit our Feedback Centre where you can find, rate and review all local services now.

We passionately believe that listening and responding to your experiences is vital to create health and care services that meet the needs of people in Suffolk. To learn more about who we are and what we do, click here.

There’s more to us – We also deliver services that help local leaders to make decisions about health and care in Suffolk. Amongst other things, that includes advice and training on co-production, service evaluation and other research activity. Visit this page to learn more about our trusted insights.

Get in touch… If you need to get in touch, please call freephone 0800 448 8234 or email info@healthwatchsuffolk.co.uk. You can also submit an enquiry to us using this form.


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Sign-up! Join our mailing list

All we need is an email to send you occasional updates about our work. Our updates (roughly 2-3 per month) will help to keep you informed about opportunities to shape, influence and improve local standards of NHS and social care.


Go to our sign-up form

Our trusted insights

There’s more to us. We provide trusted insights to support projects and decision-making across health and care systems. Visit our dedicated page to find out how our team can support your next project and make an enquiry.


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Find our research and insight

Discover our work. Find our latest reports and briefings.


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Our latest news and updates

Over half of Suffolk students over Year 9 have 'seen or heard sexual harassment' at school or college

April 26, 2024
More than half of Suffolk students between Years 9 and 13 have seen or heard potential sexual harassment at their school or college, according to our research. As part of this year's My Health, Our Future (MHoF) project, work dedicated to exploring the mental health and emotional wellbeing of young people across the county, our…

A midweek treat - flick through our newsletter

April 24, 2024
Our latest newsletter is available to download now – click here to grab your copy. As we wait for the weather to warm up and summer to come our way, we're reflecting on what we've achieved in the year so far. In this issue, we look back on some of our most recent work and…

Healthcare in rural England: What people have told the Healthwatch network

April 18, 2024
People living in rural areas are struggling to access basic health care, according to Healthwatch England. Travel, access to NHS dentistry, and choice of appointment were all problems highlighted by those living in the countryside. By 2037, a third of people over 85 will live in rural areas, compared to a quarter now. It's vital…

Our featured research

Experiences of living with dementia

Find out what people told us about living with dementia in Suffolk.


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Why are people struggling to access medication in Suffolk?

Find out what people tell us about their experience of access to prescription medication across Suffolk.


Take a look

My Health, Our Future

We’ve heard from more than 30,000 children and young people about their mental health and emotional wellbeing. Download our latest reports and see how this work is helping schools, colleges, the NHS and other bodies to help young people in Suffolk.


Take a look

Share your views now

Transgender, non-binary and gender-questioning network

Find out how you can join our project to shape services and support for people who identify as transgender, non-binary, and those exploring their gender identity.


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Chronic obstructive pulmonary disease (COPD) - your experiences

Be a part of our project exploring lived experience of Chronic obstructive pulmonary disease (COPD) in Suffolk. Find out how you can take part now.


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Elective orthopaedic surgery in west Suffolk - have your say

Share views on NHS plans to move majority of orthopaedic surgery from West Suffolk Hospital to a new facility in Colchester.


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Having your say

Accessible ways to feedback to us

From British Sign Language support, to translated web forms, accessible research projects, our Feedback Centre and more – we’ve got you covered if you want to share your experiences. Learn more on www.healthwatchsuffolk.co.uk/feedback/. You can also contact freephone 0800 448 8234 for support from our team.


Share your experiences

Share for Better Care

We passionately believe that listening and responding to your experiences is vital to create health and care services that meet the needs of everyone in Suffolk.

‘Share for Better Care’ – a joint campaign run by Healthwatch and the Care Quality Commission – aims to help more people to give feedback about their care, particularly people from ethnic minority communities and people living on lower incomes.

 


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Campaigning for clear, accessible information

If you’re disabled, or if you have a sensory loss, you have a legal right to expect that information about your health and social care should be provided in a way you can access and understand it.

‘Your Care, Your Way’ helps us challenge services to improve their compliance with the Accessible Information Standard, and increase people’s awareness of their rights.


Explore our campaign

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How you can help us now

Learn more about our current opportunities to shape local NHS and social care services, including details about our latest research and co-production projects.


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Discover co-production in Suffolk

Find out how we’re supporting NHS and care organisations to think differently and to design their services with local people.


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How we make a difference

Find out how we’ve used your experiences to improve and influence local health, social care and wellbeing services.


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Rate and review NHS and social care services in Suffolk. We use every comment to shape, influence and improve people’s care.

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