Affinity Water

We’re pleased to announce that we’ve recently been accredited with the Fair Tax Mark for the 6th year in a row! 🎉 At Affinity Water, we’re proud to say that we pay the right amount of taxes and VAT, at the right time and in the right place. Our customers and stakeholders can be confident that we’ve been independently assessed and rated by a trusted social enterprise, and our Fair Tax Mark accreditation from the Fair Tax Foundation is the gold standard of responsible tax conduct. 📷 Our Chief Financial Officer Martin Roughead with our certificate. 👏 #corporateincometax #accreditation #achievement #companyculture

We recently attended the Global Water Summit 2024 and lead a roundtable on "40 Crucial Questions for Water 2024", where we discussed diverse approaches to water management and strategies for achieving water neutrality! 💧 Water neutrality is one of many central focuses for us at Affinity Water. We have an unwavering commitment to balancing water usage with availability, ensuring sustainable practices for future generations. Leveraging expertise and resources, we implement robust strategies promoting water neutrality across operations. This includes investing in advanced technologies for enhanced efficiency and collaborating with stakeholders on responsible water management. 👷♂️ Gareth Barker, our Head of Wholesale and Development Experience said: "As the local water company producing water to a major airport such as Heathrow, it was our pleasure to be amongst distinguished global leaders within our community. We can collaboratively confront challenges, pave the way for a sustainable water future, and shape industry answers.” Lina Nieto, our Water Net Zero Manager said: “Our Water Neutrality at NAVs Sites project showcases immediate results, driving resilience and benefiting all. Together, we can harness global opportunities to drive an ambitious, sustainable and resilient vision for a Water Positive Future.” #watercompany #conference #roundtable #waterindustry

We’re proud to have recently been awarded the ISO 22458 certification for consumer vulnerability. 💙 Our team undertook an intense 5-day audit, where they demonstrated to the BSI auditor a holistic approach to meeting the needs of vulnerable customers across our operations. From ensuring the accessibility of our website to providing support during supply interruptions, we showcased our dedication to serving vulnerable customers with diligence and compassion. 👏 Liz Freitas, our Inclusive Services Engagement Manager said: "We are thrilled to announce that we have met the requirements of the ISO standard with no non-conformances, a testament to the hard work and dedication of our team. "This achievement reaffirms our commitment to prioritising the needs of our customers, colleagues, and external stakeholders." #customerservice #vulnerablecustomers #achievement #accessibility

Our colleague Howard Lewis, Business Lead in Central Region, has recently been granted Freedom of the City of London! 💂 We caught up with Howard to find out a bit more about what this means, and how it came to be. Howard says: “The Freedom of the City” is an honour bestowed by a municipality upon a valued member of the community. In my case, it was for recognition of the work I do as a Justice of the Peace in the City of London and Westminster Magistrates Courts. It’s one of the oldest surviving traditional ceremonies still in existence today and is believed to have first been presented in 1237. The Freedom of the City of London is undertaken by the Clerk to the Chamberlain’s Court at Guildhall. One of the benefits of being a Freeman of the City of London is apparently the right to drive sheep and cattle over London Bridge!” Congratulations, Howard! 👏 #employee #colleague #achievements #recognition

Our laboratory has achieved the prestigious "My Green Lab" top certification status, which marks a significant milestone in our sustainability journey! 🎉 We’re also the first in the UK water sector to attain this certification. Our laboratory team has been dedicated to implementing sustainable practices and improvements to enhance lab sustainability. 👏 Chris Underwood, our Laboratory Technical Manager, said: "Being the first water lab in the UK to achieve this status is truly special. This recognition is a testament to the great team effort and the substantial reduction in our environmental impact as a laboratory." #laboratory #science #certification #congatulations #teamwork

We’re thrilled to announce our successful creation, in collaboration with IWNL, of the world's first Water Positive development in Bidwell, Central Bedfordshire. This is a major advancement in our pursuit of water neutrality and sustainable development. Our Water Neutrality project, funded by Ofwat, explores innovative approaches to achieving water neutrality in new housing developments. The recent achievement in Bidwell is a result of our strategies to enable growth while protecting the environment. Lina Nieto, our Water Net Zero Manager said: "We are immensely proud of the achievements of our Water Neutrality project and the successful creation of the world's first Water Positive development in Bidwell." Our commitment to sustainability and innovation drives us forward, and we look forward to continuing to share our learnings with the industry.

School children are on a water-saving mission! 🏆 We're sending a big well done to Rebeka, a pupil at St Teresa's Catholic Primary School, for winning our recent poster competition which is part of our Water Smart schools’ programme. 💧 Her fantastic water-saving themed artwork, selected out of hundreds of entries, can be seen on advertising billboards across our Affinity Water region, to generate awareness surrounding this important conversation. Rebeka has also won her school a Water-Saving Garden, built by Joe's Garden. 🌱 Congratulations to Rebeka and St Teresa's Catholic Primary School and a huge thank you to all the children across the region for taking part! 👏 Visit our website to learn more about our water-saving schools programme initiative, Save Our Streams: https://lnkd.in/eyMCTkqB #water #education #awareness

Our new website is now live! 🎉 We've been working to transform our website to better reflect our brand and resonate with our customers. Our website is our primary-branded touchpoint for engaging with customers and we understand that it's vital for us to use our website to inspire confidence and convey our key customer messages engagingly and efficiently. 💻   The team have worked tirelessly, using their dedication and expertise, to bring our new vision to life in just a matter of weeks. Huge congratulations and thanks to Erica Williams, Digital Manager, Chloe Bonner, Digital Content & Marketing Executive and Sean Holt, Digital Content & Multimedia Designer, as well as our suppliers Switch Creative Agency and Screenmedia, for their incredible work on this project. 👏   A website requires continuous optimisation in an ever-changing digital world. This is the beginning of a new chapter for us, where we'll strive to keep enhancing and refining our digital experience to better communicate with our customers. 📱   You can take a look at our new website here: https://lnkd.in/dHenYxW Rebecca Froud James Turnbull

It's International Women's Day! 🌟 Today, and every day, we're championing inclusion and equality 💪. From heartfelt pledges to uplifting workshops, we're sparking conversations that matter. Our colleagues have been recognising each other's incredible contributions to the business by sending #YouInspireMe e-cards. 💌 We also hosted an International Women's Day event for our staff where they could discuss and share their thoughts about how we become more inclusive and support one another. 💙 #InternationalWomensDay #WomensDay #IWD2024

"Herts and Middlesex Wildlife Trust have delivered a large-scale habitat creation project at Hilfield Park Reservoir Nature Reserve, working in partnership with site owners and project funders, Affinity Water." 👏 Alexandra Sage, our Biodiversity Project Manager says: “We have a fantastic working relationship with HMWT and the sites that we manage in partnership are all the better for it. We've seen significant changes over the years at Hilfield as a direct result of new management techniques, including increased numbers and species of dragonfly and the re-emergence of nationally threatened plant species, Needle Spike-Rush, which hasn’t been recorded on the site in over 40 years. Hilfield Park Reservoir is just one example of several our sites that we actively manage for biodiversity enhancement, as part of our commitment to protect and enhance our local environment for current and future generations.” 🌿 Thanks to the team at Herts and Middlesex Wildlife Trust who have worked tirelessly to create this extensive area of wetland - we're so excited to see what species will establish and be recorded by our local volunteers! 😄 #wetlands #biodiversity #environment #management