Resilience

In 2020 life has become unpredictable. Many feel apprehensive and working for an agency is no exception. Clients demanding better value for money, smaller teams, increased workloads, back to back virtual meetings, isolated working and longer hours are impacting PRO’s mental health. Joiners on this course will learn ways to recognise anxiety, understand why they feel the way they do and develop strategies to help them and their teams deal with stressful situations more effectively.

• Uncover the true meaning of resilience

• Identify stress and anxiety indicators in yourself and wider team

• Prepare against anxiety

• Cope with pressure

• Manage conflict

• Strengthen personal resilience

• Develop a personal wellbeing plan

• Learn to thrive under pressure

Productivity

Effective Virtual Meetings

Attendees will come away from this session knowing how to work smarter as an individual and as a team. They will learn how to manage their time and workload effectively, enabling them to achieve greater productivity.

• Learn how to prioritise

• Master effective planning

• Push back and negotiate

• Deal with senior demands and requests

• Delegate up and down

• Eliminate bad habits

• Manage stress and anxiety

This workshop focuses on the practicalities of running effective virtual meetings both internally and with clients. Joiners will learn ways of working via digital platforms which inspire confidence and demonstrate professionalism.

• Learn the fundamentals of successful virtual communication

• Prepare for assertive, effective meetings

• Run internal and external meetings in the same high regard

• Chair confidently

• Listen actively

• Interpret discussions and be able to distil the relevant points

• Generate the right actions from the meeting