The Coaching Psychology Pod Dr. Natalie Lancer | The British Psychological Society

In this episode, Dr. Natalie Lancer and her guests, Anthony Eldridge-Rogers, Maria Iliffe-Wood, and Dr. Iain McCormick, explore the significance of self-care, presence, and reflective practice in coaching psychology. They discuss the role of self-care in managing the challenges coaches face. The conversation highlights the importance of meaning-centred coaching and the impact of coaching presence on creating a nurturing environment for clients as well as coaches. Reflective practice is also examined as a tool for professional development. We explore:
What is self-care, presence, and reflective practice and how are they linked? What’s the relationship between reflective practice and supervision? What is the significance of working with meaning for both clients and coaches? What is whole-person coaching? How can self-care help coaches build strong, co-created relationships with clients? How can we ensure that we are role-modelling self-care to our clients? How can we further develop our ability to be present to our clients? How can we counteract negative self-talk and ‘heroic thinking’ in order to be a better coach? What does the research say on the effectiveness of reflective practice? In this conversation we ask what self-care, presence, and reflective practice mean practically for both the coach and the coachee, and the impact that they have on coaching outcomes. Furthermore, we can consider self-care, presence, and reflective practice as tools for professional development, self-improvement for our own well-being and as part of a duty of care to our clients. Our guests today are:
Dr Iain McCormick is the founder of the Executive Coaching Centre in Auckland, New Zealand. He initially trained in clinical psychology, working in the forensic sector, and subsequently completed his PhD studying work stress during a long overland traverse of Antarctica. Iain then moved into organisational consulting, becoming a Partner in Deloitte, working in Canada and New Zealand. He subsequently moved to Hong Kong where he helped build a consulting and coaching firm that was sold to a US multinational.
 He returned to New Zealand in 2000 and started the Executive Coaching Centre. He currently coaches a range of board directors, chief executives and senior managers. Iain has been running intensive reflective practice sessions for coaches since 2020.  In 2023 he published the book ‘Reflective Practice for Coaches: A Guidebook for Advanced Professional Development’. 
Maria Iliffe-Wood has been a leader, coach and mentor for over 30 years. She is also a Coach Supervisor. She is MD of Meridian Iliffe Ltd, a small leadership development consultancy. She helps business leaders with leadership, team and coach development. She has a broad experience working with a range of business sectors including housing, retail, financial, construction and charity sectors, both in the public and private sector.  
 
She holds several postgraduate qualifications related to coaching, mentoring and coach supervision. She is the author of ‘Coaching Presence, Building Consciousness and Awareness into Coaching Interventions’, which has been published in three languages and has been read in over 20 different countries. She is a member of the Association for Coaching and the Association of Coaching Supervisors.
Anthony Eldridge-Rogers is an executive coach, supervisor, coach trainer and organisational consultant in human wellbeing and coaching. He has worked with board members, CEOs, senior management teams and entrepreneurs as both coach and mentor within the context of recovery, wellness and leadership. He has co-authored a book on Recovery & Wellness Coaching Tips (due to be published in 2024 by Routledge) and is a contributor to the WECoach Coaching Tools book series.
He set up and runs specialist recovery and wellness coach training and consultancy, FRC Worldwide, which delivers his Recovery and Wellness Coach training programme b

In this episode Dr Natalie Lancer, with Professor Jonathan Passmore, Xenia Angevin and Kaveh Mir, discuss the realities of running your own coaching practice or working for a large, digital coaching platform. We cover the fundamental questions to help you consider how to find your clients, decide on a niche and philosophy and tap into different coaching markets. We explore:
•    What counts more: coach expertise or experience?
•    How can coaches be tactical and strategic when navigating the gig economy of coaching?
•    How do you develop your own unique coaching identity in a business context?
•    What do you want your day-to-day coaching life to look like?
•    How has coaching evolved to where we are in the current coaching marketplace?
•    What can a coach earn, as a novice or an expert, working for a large digital platform?
•    How do you choose whether you want to work for a digital provider and which one?
•    What are the selection criteria for coaches that digital platforms use? 
•    What are the benefits and constraints when working with a digital coaching provider?
•    What are the different roles a coaching psychologist can adopt as part of their portfolio?
•    How can coaching become more inclusive as a profession?
•    Why is coaching psychology a good second career?
The digital coaching landscape is evolving and has arguably transformed coaching from a ‘cottage industry’ to a global, scalable enterprise. We query whether coaching education needs to be updated and how coaching standards can be maintained and measured to reflect this new context. Our guests today are:
Professor Jonathan Passmore is an award winning and international renowned Chartered Occupational Psychologist and the Inaugural Chair of the BPS Division of Coaching Psychologists. He has published widely, with 40 books, 150 book chapters and 100+ scientific papers. His forthcoming books in 2024 include: ‘Becoming a Team Coach: The Essential ICF Guide’ (Springer), ‘The Digital & AI Coaches Handbook’ (Routledge), ‘The Health & Wellbeing Coaches Handbook’ (Routledge) and the second edition of ‘Becoming a Coach: The Essential ICF Guide (Springer), with three new titles plus a host of research projects in progress for the future.
He is listed in the Thinkers 50 Marshall Goldsmith Top 8 Global Coaches and Global Gurus Top 30 Thought Leaders. He is currently Professor of Coaching and Behavioural Change at Henley Business School, Senior Vice President at EZRA (the coaching arm of LHH) and previously worked for PricewaterhouseCoopers, IBM Business Consulting and OPM. His current research interests include AI, digital and well-being.
Kaveh Mir is currently an ICF Global Director at the Institute of Thought Leadership and a Master Certified Coach who works with Executives on critical psychological processes using Positive Behaviour Change and evidence based Coaching Psychology. He is licensed in a portfolio of psychometric assessments tools and a BPS qualified assessor on User Test Occupational Ability and Personality. Kaveh has a degree in Computer Science, a Master's degree in Human-Computer Interaction, a Master's degree in Applied Positive Psychology and Coaching Psychology and an Executive MBA. 
Kaveh has coached senior executives from international organisations such as Deloitte, Amazon, and Google. He has held various senior executive roles and was the founder of a technology start-up firm. He wrote ‘Wars at Work: An Action Guide for Resolving Workplace Battles’ which seeks to identify causes for workplace conflict and offer solutions to effectively resolve these issues.
Xenia Angevin, MBA, is a Coaching Psychologist, promoting a dialogue within the Helping and People professions, and across the scientific domains. Xenia’s specific expertise is in differential psychology and atypical neurodevelopment. She is a Principal Coaching Psychologist and Head

The final episode of Season 2 of The Coaching Psychology Pod is split into two parts. Host Dr Natalie Lancer discusses coaching in sport with Dr. Angela Mouton, Dr. Matt Dubin and Ben Davies. In Part 1 Angela and Matt delve into their interest in coaching, the role of positive psychology, and their research, exploring the concept of 'flow' and its impact on peak performance. In Part 2, Ben elaborates on Prof. Steve Peters’ Chimp Model, providing insight into how the mind works so that athletes and all human beings can better overcome the issues and challenges we face, in order to improve our experience of life and our day to day interactions. We explore:
What is the role of positive psychology in coaching for peak performance? What is the Chimp Model and how can it be used? Why is flow important for athletes, in daily life, the workplace and other non-sporting contexts? How can you coach towards creating the optimum conditions for flow? What are the strongest predictors of peak performance in sport? How can you work with both athletes and coaches to achieve the best results? How does coaching the ‘whole person’ lead to better performance on the field or court? What are the main barriers people have when trying to find their zone of peak performance? How can coaching psychologists help people work out what is in their control, and to work with and stick to their strategies? What can enhance or derail someone’s sporting experience? How can we develop a personalised plan to handle the unexpected? The panellists share their research on attention control, the importance of focusing on one task at a time and the balance between challenge and skill in achieving flow. They also discuss areas of future research. Furthermore, they examine the usefulness of applying sporting analogies in non-sporting contexts including business, the army and the NHS. Our guests today are:
Dr Angela Mouton specialises in strategic human capital, including Organisational Development, Management Consulting and Executive Search and Assessment. She focuses on peak performance, driving business results, goal setting and prioritisation, leadership, and organisational design and effectiveness. She spent a decade practicing Law at multinational firms, and then moved into Management Consulting in 2010. She was a Positive Organisational Psychology doctoral student of Dr Mihalyi Csikszentmihalyi at Claremont Graduate University and publishes her research on hope and flow in peer reviewed journals.
Dr Matt Dubin is an Organisational Psychologist and a Culture and Leadership Development expert who uses the concept of flow to facilitate the development and transformation of people and business. Matt holds certifications to administer the MBTI, EQ-I 2.0, Korn Ferry 360, Gallup Clifton Strengths, DiSC, and the TKI conflict modes assessment. Matt was a Positive Developmental Psychology and Organisational Behaviour doctoral student of Dr Mihalyi Csikszentmihalyi at Claremont Graduate University focusing on cultivating flow in the workplace. He was awarded the inaugural Mihaly Csikszentmihalyi Dissertation Award.
Ben Davies is a Chartered Psychologist and researcher, who has worked for Professor Steve Peter’s Chimp Management organisation for over 8 years. Ben has supported various top golfers, premier league football teams, elite international equestrian organisations and GB Taekwondo in their preparation for the 2021 Olympic/Paralympic Games. He also worked alongside the British Army providing mental resilience training to soldiers and trainers. He helps his clients understand the way in which their mind works, and how to develop tools to optimise the use of their mind.
Your host, Dr Natalie Lancer, is a Chartered Coaching Psychologist, and British Psychological Society (BPS) Registered Supervisor. She is the Chair of the BPS’s Division of Coaching Psychology and an accredited member of the Association for Coaching. She is the host of this podcas

In this episode, Dr Natalie Lancer, Dr. Yi-Ling Lai, Dr. Tom Kolditz and Dr. Qing Wang discuss coaching in higher education, emphasising the importance of well-being and performance for university students and academics. They share research and case studies on the use of professional coaching for developing students into leaders, group workshops to foster academics’ well-being and peer coaching to cultivate students’ ability to learn how to learn. We explore:
What are the benefits of using local, highly experienced professional coaches with industry expertise to coach students? How effective are universities at creating leaders for the future? Why is it important to develop students as leaders? How is coaching being used to develop students into leaders in their specific areas of interest? What approaches are universities using to overcoming the challenges of students’ resistance towards leadership? Which four areas in university students’ personal and professional skill development can be targeted through coaching approaches? How can we foster intrinsic motivation in university students? What psychological measures are universities using to enhance students’ self-awareness? How can academics manage their well-being during the long peer review process? What research methods can be used to monitor academic well-being? How can students and academics constructively use critical feedback? The panel share how they are helping to realise the potential of students and academics through eliciting and cultivating confident leadership of self and others through workshops and coaching programmes. Our guests today are:
Dr Yi-Ling Lai is a Lecturer (Assistant Professor) in HRM and Organisational Behaviour at University of Southampton. Prior to working at Southampton Business School, Yi-Ling has had several years’ academic experience at Birkbeck, University of London and the University of Portsmouth. Yi-Ling’s research mainly concentrates on social and contextual factors in the coaching process including power relationships, political hierarchies and ethical dilemmas. Yi-Ling currently supervises several PhD students on topics including narrative coaching and identity transformation.
Dr Qing Wang is an Educational Psychologist, Chartered Psychologist and accredited Coaching Psychologist. She is an Associate Professor in Educational and Coaching Psychology at the School of Psychology and Cognitive Science, East China Normal University (ECNU). She established the Educational Coaching Research Group (ECRG) focusing on coaching psychology research and practice in the field of education. She explores, designs, delivers and evaluates coaching models and approaches with teachers and students in secondary schools, medical and vocational schools, universities and in parents’ education.
Dr Thomas Kolditz is a retired Brigadier General and a Fellow of the American Psychological Association. He led the leadership department at West Point for 12 years.  Dr Kolditz was the founding Director of the Ann and John Doerr Institute for New Leaders at Rice University and a Professor in the Practice of Leadership and Management and Director of the Leadership Development Program at the Yale School of Management. His book, Leadership Reckoning, defines a global movement of excellence for leadership development in higher education.
Your host, Dr Natalie Lancer, is a Chartered Coaching Psychologist, and British Psychological Society (BPS) Registered Supervisor. She is the Chair of the BPS’s Division of Coaching Psychology and an accredited member of the Association for Coaching. She is the host of this podcast series and invites you to email any comments to docp-tcppod@bps.org.uk
https://www.bps.org.uk/member-networks/division-coaching-psychology
© British Psychological Society 2023

This podcast is dedicated to the memory of Edgar Schein, a former professor at the MIT Sloan School of Management and author of ‘Process Consultation’ who sadly died four days before this podcast was recorded.  He made notable contributions in the field of organizational development in many areas, including career development, group process consultation, and organizational culture.  Professor Schein’s influence has extended into many other ‘helping’ domains, including Educational Psychology and Coaching Psychology.  His valued legacy will live on, while we send condolences to his family and loved ones.
In this episode, Dr Natalie Lancer discusses with Mark Adams, Prof. Christian van Nieuwerburgh and Dr. Manfusa Shams how coaching benefits students and staff alike. We highlight the two streams of practice in coaching in education, one involving educators using coaching tools and models from an educational perspective, and the other involving coaching psychologists using psychological knowledge to support individuals. We discuss the specific ways in which coaching psychology can make a positive difference in schools and education. We explore:
Why is coaching psychology in education important? What do we know about coaching in education today? What impact can coaching have on students and teachers? How does coaching psychology interface with educational psychology? To what extent is grounding coaching practice in appropriate theories and models important? What are the key considerations in making coaching initiatives successful in schools? How do the different methods of delivery (external/internal coaches, peer-to-peer) affect coaching outcomes? How can coaching psychology help build capacity within school communities? What is the value of reflective coaching spaces for leaders in schools? What are some key current priorities for research and the application of coaching psychology in education? There are a growing number of pathways into coaching in education and a variety of ways that coaching initiatives can be implements in schools. Coaching in education can also be used to help address mental health and well-being issues in schools and we discuss its future potential uses in this context. Our guests today are:
Mark Adams is a Chartered Educational Psychologist and a Chartered Coaching Psychologist with over 25 years' experience. Mark is the Director of Aspen Psychology Services, an independent psychology service, based in Bristol. He was a teacher and has worked as an Educational Psychologist since 2003, supporting schools and families with individual children's needs.
He is the author of Coaching Psychology in Schools (2015), a collection of case studies demonstrating how psychology-informed coaching can support enhanced performance, development and wellbeing in schools. Mark recently co-authored a book chapter on how coaching can support staff and pupil mental health, and wellbeing in education (Watts & Florance, 2021). 
Prof. Christian van Nieuwerburgh is an academic, consultant and executive coach. He is Professor of Coaching and Positive Psychology at the Centre for Positive Health Sciences at the Royal College of Surgeons in Ireland and Global Director for Growth Coaching International, a provider of coach training and consultancy for the education sector. 
Christian has written extensively in the fields of coaching and positive psychology and is the author of An Introduction to Coaching Skills: A Practical Guide and co-author of From Surviving to Thriving: A Student’s Guide to Feeling and Doing Well at University.
Dr. Manfusa Shams is a Senior Fellow of the UK Advance Higher Education Academy and a Chartered Psychologist, coach, mentor, and supervisor. She is the series editor for 'Coaching Psychology for Professional Practice' and consultant editor for ‘The Coaching Psychologist’ and has recently published ‘Psychology in coaching practice (2022)’. She was the guest editor for the

In this episode, Dr Natalie Lancer, with Juliette Alban-Metcalfe, Dr Anna Kane and Dr Eva-Maria Graf, discusses how research can be applied to coaching in organisations. We cover linguistic research in coaching conversations, the use of psychometric tools in coaching, and confidence at work. We ask:
What do we mean by self-confidence?
How can we use different models and tools to build confidence in clients?
What do coaches and clients do when they are having an authentic coaching conversation?
What does the research show about using closed questions?
What can we learn from the EDI (Embodied, Dynamic, Inclusive) model about confidence including our physical experience?
What are the 12 types of questioning sequences that show up in coaching?
How do coaches work with ideologies, stereotypes and generalisations, including gender, when coaching leaders?
How can psychometric tools support the coaching process towards increasing self-awareness?
What makes coaching unique? We talk about the benefits and limitations of coaching tools, including psychometrics, in achieving the aims of better leadership and team working. We also discuss how to manage coachees’ resistance during the coaching process. The episode concludes with the panel sharing their future research plans.
Our guests today are:
Juliette Alban-Metcalfe is a Chartered Occupational Psychologist, CEO of the Real World Group, author and researcher. As a leadership and organisational behaviour expert, Juliette has authored articles and book chapters on leadership, teamworking and diversity & inclusion and she has helped establish assessments of Engaging Transformational Leadership. She earned her MSc in Occupational and Organisational Psychology from Birkbeck, University of London and her MSc in Positive Organisation Development and Change and Certificate in Appreciative Inquiry from Case Western Reserve University. She is currently undertaking a doctorate exploring effective leadership of hybrid teams. She also served as co-Chair of the Thought and Action Steering Group of the UK government-sponsored Engage For Success and co-edited the International Congress on Leadership, Management and Governance.
Dr Eva-Maria Graf is Associate Professor in Applied and English Linguistics at the University of Klagenfurt, Austria and is also a coach and trainer of coaches. Her research interests and publications are in applied linguistics with a focus on the helping professions, in particular, coaching. She is the founder of linguistic coaching process research which analyses the micro interactions between coach and client in coaching sessions. She uses Conversation Analysis and Interactional Sociolinguistics to interrogate her data.  She co-launched the first open-access academic journal on coaching research in the German speaking market (Coaching | Theorie & Praxis). She currently investigates forms and functions of questioning practices in coaching from an interdisciplinary perspective, integrating qualitative linguistic and quantitative psychological methods (https://questions-in-coaching.aau.at/). 
Dr Anna Kane is a Chartered Coaching and Occupational Psychologist with 20 years’ experience offering occupational psychology services within public, private and third sectors. Anna is driven to support people from under-represented groups navigating leadership roles. She draws upon principles and practices of mindfulness, compassion, creativity, innovation and an appreciation for our innate, embodied intelligence. Her research draws on queer and black feminist theory to challenge the status quo and deliver meaningful, progressive outcomes. As a coach, facilitator and supervisor she enables individuals, teams and organisations to experience restoration, growth and transformational change. You can read about her research on the measurement of self-confidence and the Embodied, Dynamic and Inclusive (EDI) model in the International Coaching Psychology Review.