Clapfun Reviews

96  Poor
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Do not shop here !

Do not shop here ! Disgusting service, mother's day card still not received along with any communication from clapfun after multiple messages.

Date of experience: 14 March 2024


Rated 1 out of 5 stars

Utter sham

Utter sham. Ordered a card for Mother’s Day…. Took them two weeks of chasing to get a tracking number… which changed every time I chased. Anyways, it might arrive by next Mother’s Day. Refusing to refund me as it’s already been shipped… allegedly. They have a .co.uk website but are Chinese and a waste of time, effort and money.

Date of experience: 11 March 2024


Rated 1 out of 5 stars

Scam

Scam! Avoid at all costs! Not received item and no response from customer service.

Date of experience: 08 March 2024


Rated 1 out of 5 stars

I ordered 2 Mother’s Day cards a week…

I ordered 2 Mother’s Day cards a week before Mother’s Day there is no mention of delivery time and i would expect if you are selling Mother’s Day cards you can fulfill the order by Mother’s Day when the cards didn’t arrive i contacted them and the cards we’re still in china now a week after Mother’s Day has past the tracking information still shows the cards are in china when I’ve contacted Clapfun they answer is they come when they come not really the answer i was looking for and i would avoid buying from here unless you are ordering months in advance

Date of experience: 04 March 2024


Rated 1 out of 5 stars

I purchased the supposed indestructible…

I purchased the supposed indestructible bear toy for dogs, it is far from indestructible .. my dog had chewed off both ears within 5 mins of giving it to him, revealing the usual white toxic material they claim it's not made from. Save your money and your dogs guts and don't buy it! P.S. my dog is a small yorkie so hardly a strong dog.

Date of experience: 19 December 2023


Rated 1 out of 5 stars

DIY advent calendars, avoid!

Bought 2 advent calendars from them on 21/10/23, which were meant to ship in 2-5 working days and had to chase up over 2 weeks later to see if they had even been dispatched. They took another 2 weeks to arrive, and when I opened the packages on the 1st December, I discovered for the book lovers 1 I had to assemble it myself, ie hide my own gifts (which don't fit in the pockets because they're so badly placed/ stuck down)

Date of experience: 21 October 2023


Rated 4 out of 5 stars

The dress arrived really fast

The dress arrived really fast, particularly given the fact that her dresses are entirely custom made. It is a true honor to wear her dresses -- she is a consummate artist. I highly recommend her shop.

Date of experience: 17 May 2023


Rated 4 out of 5 stars

It was literally flawless

It was literally flawless. It was custom made, exactly what I asked for and what she told me she would deliver. The workmaship was very well done and the lace and materials she used were obviously high quality.

Date of experience: 25 May 2023


Rated 4 out of 5 stars

Received my dress last week

Received my dress last week. It's beautiful; meticulous craftsmanship and luxurious materials. It was a touch on the big side, especially in length, but I've found someone to take it up and take it in for a reasonable price.

Date of experience: 17 May 2023


Rated 1 out of 5 stars

Tacky rubbish

The items I had ordered looked cheep and tacky they didn’t work I had to pay over £4 just to send them back still waiting on getting my money back il never buy anything from them again

Date of experience: 11 December 2023


Rated 5 out of 5 stars

Shopping online for a dress was such a

Shopping online for a dress was such a scary experience. I had no idea who I could trust, but like most budget, I really didn't have a choice. After looking at Kate's work online, and talking with her about what I wanted, I had a good feeling about her. I am SOOOOO glad I chose her to make my dress.

Date of experience: 04 May 2023


Rated 2 out of 5 stars

BE WARNED

BE WARNED. DO NOT ORDER FROM THIS COMPANY - CLAPFUN. I recently bought a Christmas Remembrance Decoration. The product was designed to be used with a candle and because of the product’s instability it is a fire safety hazard. Despite numerous emails I have had no success in getting a refund. I was led to believe this was a UK company as it had a “co.uk” email address not a company based in China. Another company, Jellycan, uses the same email format and wording which I find very strange. Please don’t make my mistake - READ THE REVIEWS.

S Smith

Date of experience: 04 January 2022


Rated 1 out of 5 stars

Terrible customer service dont use...i…

Terrible customer service dont use...i order a windscreen cover paid delivery chard 3 to 5 days on 25th nov paid via paypal so thought id be ok but it came via china with an unknown courier who was caught unable to get it in my letterbox so then proceeded to shove it up his jumper and walk away. But because they had a tracking ref i was refused a refund were now in january and i am still no where. But clapfun be aware i will not give up..

Date of experience: 09 January 2022


Rated 1 out of 5 stars

DO NOT USE THESE SCAMMERS

DO NOT USE THESE SCAMMERS! I was foolish enough to order a Christmas Decoration from them on 16th November, haven't received the item, and they haven't responded to my messages, the customer service email just bounces back as undeliverable. Don't fall into the same trap I did. £15 of my money gone. So sad these people pray on shopper's at this time of year especially.

Date of experience: 16 November 2022


Rated 1 out of 5 stars

Ordered two tops on 11 June

Ordered two tops on 11 June. No tracking, not showing as shipped. Emailed them 6 times had two standard responses saying they are popular items and can be tracked with the tracking number - which hasn’t been provided because it’s not been sent yet….
No customer service. Con artists!!!

Date of experience: 11 June 2023


Rated 1 out of 5 stars

Scam

Bought some of their night vision glasses. Utterly useless, and to add insult to injury, available at a fraction of the price elsewhere. They slight reduce the glare of oncoming vehicles, apart from that your vision is so impaired, they border on dangerous. Cheap crap.

Date of experience: 28 November 2019

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