Volunteers are the life-blood of the voluntary and community sector and essential for many public sector services, so good volunteer management is vital. This training will give you an introduction to best practice in volunteer management and give you practical tips on how to involve volunteers in a positive way and provide the best volunteering experience for both organisation and volunteer.
Course Learning Outcomes:
- Appreciate the volunteer/volunteer involving relationship.
- Know how to develop the foundations & best practice for a positive volunteering experience.
- Understand how to avoid potential pitfalls & become a great Volunteer Manager!
This training will cover:
- What is volunteering?
- Why do people volunteer & why do organisations involve volunteers?
- Reducing barriers to volunteering.
- Volunteers & the law.
- Setting the foundations for volunteering – what you need to consider before you recruit?
- Potential pitfalls in volunteer management.
- What makes a good volunteer experience?
- Practicalities – recruiting, inducting, training & supporting volunteers.
- Importance of volunteer reward & recognition.
- Managing problems & trouble shooting.
- What next - useful resources & help.
Who should attend this session?
This training will be broad enough to benefit staff with little experience of volunteer management as well as those who are more experienced but would like to refresh their knowledge. It will be ideal for staff for whom volunteer management is supplemental to their main role and something they have had to embrace during the pandemic. It will also benefit other managers, trustees, lead volunteers and any staff curious about volunteer management.
